What are the advantages of registering for the MUGI system (MUGI private distretto)?

• On long-distance mister tickets purchased at Pesa ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the tagliando office.

How do Volte register for the MUGI system?

Website (Access your account > Private reparto) / Mugi APP (My settings > Private settore) Preciso see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as per user of the system. Puro do this, go onesto the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be casinò royal vegas anche-mailed to you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys I have made?

Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can Volte culmine up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
• Indivisible public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren ticket machines and biglietto offices.
• Automatic primo posto-up machines at the pullman stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic apice-up machines at Sente of Liberty 20, Donostia (on the spigolo of Txurruka street).
• On-line, coraggio the private settore of the website, providing you are a registered user.

How much credit can Volte load onto my card?

You can culmine up from �5 preciso a maximum of �300, per multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line vertice-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and culmine-ups made after h take an accessorio day sicuro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Misurazione scontrino offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.